Avaya 132-S-708 exam practice questions and answers

<p>The site of ITCertMaster is well-known on a global scale. Because the training materials it provides to the IT industry have no-limited applicability. This is the achievement made by IT experts in ITCertMaster after a long period of time. They used their knowledge and experience as well as the ever-changing IT industry to produce the material. The effect of ITCertMaster's Avaya <strong>132-S-708</strong> exam training materials is reflected particularly good by the use of the many candidates. If you participate in the IT exam, you should not hesitate to choose ITCertMaster's Avaya <a href="http://www.itcertmaster.com/132-S-708.html" target="_blank">132-S-708</a> exam training materials. After you use, you will know that it is really good. </p><p>ITCertMaster's Avaya <strong>132-S-708</strong> exam training materials are the necessities of each of candidates who participating in the IT certification. With this training material, you can do a full exam preparation. So that you will have the confidence to win the exam. ITCertMaster's Avaya <strong>132-S-708</strong> exam training materials are highly targeted. Not every training materials on the Internet have such high quality. Only ITCertMaster could be so perfect. </p><p>Exam Code: <A href="http://www.itcertmaster.com/132-S-708.html" target="_blank">132-S-708</A><br/>Exam Name: <strong>Avaya</strong> (Avaya Voice Self-Service Design Elective Exam)<br/>Guaranteed success with practice guides, No help, Full refund!<br/>77 Questions and Answers<br/>Updated: 2013-11-17</p><p>Everyone has their own dreams. What is your dream? Is it a promotion, a raise or so? My dream is to pass the Avaya <strong>132-S-708</strong> exam. I think with this certification, all the problems will not be a problem. However, to pass this certification is a bit difficult. But it does not matter, because I chose ITCertMaster's Avaya <strong>132-S-708</strong> exam training materials. It can help me realize my dream. 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With ITCertMaster's accurate Avaya certification <strong>132-S-708</strong> exam practice questions and answers, you can pass Avaya certification <strong>132-S-708</strong> exam with a high score.</p><p>ITCertMaster to provide you with the real exam environment to help you find the real Avaya <strong>132-S-708</strong> exam preparation process. If you are a beginner or want to improve your professional skills, ITCertMaster Avaya <strong>132-S-708</strong> will help you, let you approached you desire step by step. If you have any questions on the exam question and answers, we will help you solve it. Within a year, we will offer free update. </p><p><strong><a href="http://www.itcertmaster.com/132-S-708.html" target="_blank">132-S-708</a> Free Demo Download</strong>: <strong>http://www.itcertmaster.com/132-S-708.html</strong></p><p>NO.1 .A thriving mail order business has a busy contact center that takes orders from existing and new<br />customers. To process routine orders and reduce staffing costs, they have chosen to implement<br />an Avaya Voice Self-Service solution. They want a sophisticated seamless solution for routing<br />calls to agents. They want callers to be identified, serviced (provide routine information), and<br />routed to an agent with minimal input from the caller.<br />Which two speech elements would be required to implement this solution? (Choose two.)<br />A. Voice over IP (VoIP)<br />B. Text-to-Speech (TTS)<br />C. Speech Recognition (SR)<br />D. Speech Application Builder (SAB)<br />Answer: B,C<br /><br /><strong>Avaya</strong>   <strong>132-S-708</strong>   <strong>132-S-708</strong>   <strong>132-S-708 test</strong>   <strong>132-S-708</strong><br /><br />NO.2 .Which two application servers are supported by Avaya Dialog Designer? (Choose two.)<br />A. Microsoft IIS<br />B. Apache Tomcat<br />C. IBMWebSphere<br />D. Oracle J2EE Web Server<br />Answer: B,C<br /><br /><strong>Avaya exam prep</strong>   <strong>132-S-708</strong>   <strong>132-S-708</strong>   <strong>132-S-708 practice test</strong><br /><br />NO.3 .Which two methods can be used to get and put data between Avaya Interactive Response (IR)<br />and Avaya Interaction Center (IC)? (Choose two.)<br />A. LAN Gateway<br />B. DLG Connector<br />C. VOX Connector provided with IC<br />D. IC Connector provided with Avaya Dialog Designer<br />Answer: C,D<br /><br /><strong>Avaya</strong>   <strong>132-S-708</strong>   <strong>132-S-708</strong>   <strong>132-S-708 certification training</strong><br /><br />NO.4 .A thriving mail order business has a busy contact center that takes orders from existing and new<br />customers. This business has chosen to implement an Avaya Voice Self-Service solution to<br />process routine orders to reduce the staffing costs. What are three benefits that this company can<br />expect to derive from implementing an Avaya Voice Self-Service solution? (Choose three.)<br />A. Agents can focus on complex customer issues.<br />B. Solution provides an effective 1-way voicemail solution.<br />C. Answers to common questions are available at any time.<br />D. Callers are connected directly to the agent of their choice.<br />E. Callers can be directed to routine information without agent assistance.<br />Answer: A,C,E<br /><br /><strong>Avaya</strong>   <strong>132-S-708</strong>   <strong>132-S-708 braindump</strong>   <a href="http://www.itcertmaster.com/132-S-708.html">132-S-708</a><br /><br />NO.5 .A healthcare company operates a mail order prescription business. Its contact center primarily<br />takes orders from existing and new customers. Upper management has decided not to implement<br />an Avaya Voice Self-Service solution, but use a competitor instead. The IT staff believes that once<br />they implement the new system, it will not operate as advertised. The IT staff asks you what they<br />can do to ensure that their application development time is not wasted in the event that they<br />ultimately decide to migrate to Avaya Voice Portal in the future. What is the most cost-effective<br />advice you can give the IT staff?<br />A. Advisethem to create their application using the competitor's proprietary tool set.<br />B. Advise them to create an application that exposes the weaknesses of the competitor platform.<br />C. Advisethem to escalate the decision about the platform since it will be very difficult to convert<br />later on.<br />D. Advise them to create their application inVoiceXML so that there will be portability to Avaya<br />Voice Portal.<br />Answer: D<br /><br /><strong>Avaya</strong>   <strong>132-S-708 exam</strong>   <strong>132-S-708 original questions</strong>   <strong>132-S-708</strong><br /><br />NO.6 .An Avaya Voice Self-Service customer has a limited service contract for IT and<br />telecommunications. They only have staff available from 9 a.m. to 5 p.m.; otherwise they are<br />available using a pager. The contact center uses Avaya contact center and reporting solutions.<br />The contact center has staff onsite 24 hours a day. They actively monitor their agent pool and<br />have offered to monitor Voice Self-Service ports if they can have access to the data center to<br />monitor the system's health. There are significant security concerns with providing this type of<br />access to non-technical staff. Which alternative would allow the contact center personnel some<br />monitoring capabilities?<br />A. Place the self-service ports behind the Communication Manager; monitor the ports on the Call<br />Management System (CMS) using real-time reports.<br />B. Place the self-service ports in front of the Communication Manager; monitor the ports on the<br />Call Management System (CMS) using real-time reports.<br />C. Place the self-service ports behind the Communication Manager; turn on RedirectOn No-<br />Answer (RONA) to route calls to supervisory personnel when ports go out of service.<br />D. Place the self-service ports in front the Communication Manager; turn on Redirect On No-<br />Answer (RONA) to route calls to supervisory personnel when ports go out of service.<br />Answer: A<br /><br /><strong>Avaya exam</strong>   <strong>132-S-708</strong>   <strong>132-S-708</strong>   <strong>132-S-708 dumps</strong>   <strong>132-S-708</strong>   <strong>132-S-708</strong><br /><br />NO.7 .A customer wants to answer technical support questions 24x7 yet avoid paying for increased<br />staffing for night and weekends. Forty-five percent of agent calls are simple fixes that include<br />power-down and power-up support, explaining where to obtain the three-page troubleshooting<br />document, and the faxing of that document. Agents also sell post-warranty maintenance plans and<br />currently have only a 5% take rate due to high call volumes from new customers. One solution is<br />to off-load agent calls with an Avaya Voice Self-Service solution. Which two activities are<br />specifically targeted at reducing operational expenses and meeting business requirements?<br />(Choose two.)<br />A. Expensive customer service agents should not have to answer routine information requests.<br />B. Technical support calls should be delivered to customer service agents during the night and<br />weekend shifts.<br />C. Caller's intent should be effectively and consistently identified and then routed to a self-service<br />transaction or an agent.<br />D. Overflow calls should be routed to a voicemail system where they can describe their problem<br />and get a callback with the solution.<br />Answer: A,C<br /><br /><a href="http://www.itcertmaster.com/AVAYA_index.html">Avaya answers real questions</a>   <strong>132-S-708</strong>   <strong>132-S-708</strong>   <strong>132-S-708 demo</strong><br /><br />NO.8 .Which two hardware components are required for Avaya Voice Portal using Voice over IP?<br />(Choose two.)<br />A. NMS boards<br />B. Dialogic boards<br />C. Intel/AMD server<br />D. Communication Manager<br />Answer: C,D<br /><br /><strong>Avaya study guide</strong>   <a href="http://www.itcertmaster.com/132-S-708.html">132-S-708 study guide</a>   <strong>132-S-708</strong>   <strong>132-S-708</strong><br /><br />NO.9 .A customer currently has one contact center in Denver using Avaya Interactive Response (IR).<br />They use TDM, Speech Recognition (ASR), and Text-to-Speech (TTS). In addition to these<br />features, their applications are all written in TAS. They are very satisfied with the state of their<br />current applications. They are opening a new facility in another location and want to have the<br />same Voice Self-Service applications in this new location. They need the new location operational<br />in four weeks. Cost is an issue. Since cost and expediency are primary concerns, what would you<br />suggest to add Voice SelfService capacity to the new location?<br />A. Add Avaya Voice Portal systems/ports in the new location.<br />B. Add Avaya Dialog Designer systems/ports in the new location.<br />C. Add Avaya Interactive Response systems/ports in the new location.<br />D. Add Avaya Interactive Response systems/ports to the primary location.<br />Answer: C<br /><br /><a href="http://www.itcertmaster.com/AVAYA_index.html">Avaya exam dumps</a>   <strong>132-S-708 exam simulations</strong>   <strong>132-S-708 exam dumps</strong>   <strong>132-S-708</strong><br /><br />NO.10 .A company has decided to enter the ISV business and create custom Voice Self-Service<br />applications for Avaya platforms. They want to learn a single tool set and would like to be in this<br />business for the foreseeable future. Which skill set should they develop to be compatible with<br />current and future Voice Self-Service applications?<br />A. IVR Designer andVoiceXML<br />B. Dialog Designer andVoiceXML<br />C. Voice@Work and ScriptBuilder<br />D. IVR Designer and Transaction Assembly Script<br />Answer: B<br /><br /><strong>Avaya study guide</strong>   <strong>132-S-708</strong>   <strong>132-S-708</strong>   <strong>132-S-708 certification training</strong><br /><br />NO.11 .Which three elements are required to run an Avaya Voice Portal solution with a speech<br />application? (Choose three.)<br />A. Speech Server<br />B. Domain Controller<br />C. Media Processing Platform (MPP)<br />D. Voice Portal Management System (VPMS)<br />E. Lightweight Directory Access Protocol (LDAP)<br />Answer: A,C,D<br /><br /><strong>Avaya</strong>   <strong>132-S-708 exam dumps</strong>   <strong>132-S-708</strong><br /><br />NO.12 .Which two hardware components are required for Avaya Interactive Response (IR) using Voice<br />over IP? (Choose two.)<br />A. NMS boards<br />B. Dialogic boards<br />C. SunSparc-based server<br />D. Communication Manager<br />Answer: C,D<br /><br /><strong>Avaya test answers</strong>   <strong>132-S-708 braindump</strong>   <strong>132-S-708</strong>   <strong>132-S-708</strong><br /><br />NO.13 Which integration alternative provides optimal routing to an agent based on information gathered<br />at any given point within a Voice Self-Service application?<br />A. Avaya Interaction Center<br />B. Avaya Proactive Contact<br />C. Avaya Operational Analyst<br />D. Avaya Interactive Intelligence<br />Answer: A<br /><br /><strong>Avaya dumps</strong>   <strong>132-S-708 certification</strong>   <strong>132-S-708</strong>   <strong>132-S-708</strong>   <strong>132-S-708</strong><br /><br />NO.14 .Which two represent native capabilities of Avaya Dialog Designer? (Choose two.)<br />A. Speaker Verification<br />B. Application Simulation<br />C. TAS Application Development<br />D. VoiceXML Application Development<br />Answer: B,D<br /><br /><strong>Avaya answers real questions</strong>   <strong>132-S-708</strong>   <strong>132-S-708</strong><br /><br />NO.15 .Your customer's company has extensive web services architecture. All communication with<br />customers has been through web chat and email. Customer demand has required the company to<br />setup a call center. They can only afford to staff a few agents, and firmly believe that a speech<br />application that accesses their existing web services would fulfill 70-80% of their incoming calls.<br />Which solution would meet their requirements?<br />A. Avaya Voice Portal and IVR Designer<br />B. Avaya Interactive Response and IVR Designer<br />C. Avaya Voice Portal and Avaya Dialog Designer<br />D. Avaya Interactive Response and Avaya Dialog Designer<br />Answer: C<br /><br /><strong>Avaya</strong>   <strong>132-S-708</strong>   <strong>132-S-708</strong>   <strong>132-S-708 test questions</strong><br /><br /></p><p>ITCertMaster offer the latest <a href="http://www.itcertmaster.com/70-466.html" target="_blank">70-466 Practice Test</a> and high-quality <A href="http://www.itcertmaster.com/C_TSCM62_65.html" target="_blank">C_TSCM62_65 PDF</A> Exam Questions training material. Our <A href="http://www.itcertmaster.com/1Z0-536.html" target="_blank">1Z0-536 VCE</A> testing engine and <A href="http://www.itcertmaster.com/000-350.html" target="_blank">000-350 dumps</A> can help you pass the real exam. High-quality <a href="http://www.itcertmaster.com/CAT-500.html" target="_blank">CAT-500 Exam</a> Questions & Answers can 100% guarantee you pass the exam faster and easier. Pass the exam to obtain certification is so simple.</p><p>Article Link: <A href="http://www.itcertmaster.com/132-S-708.html" target="_blank">http://www.itcertmaster.com/132-S-708.html</A></p>

Avaya 132-S-708 exam practice questions and answers

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